BAYSTREET HR

Our Services

We provide full-service outsourced HR support as well as individual HR services
OUR
SERVICES

Day to Day HR Management

For many clients, Bay Street HR is their HR Department. We are the day-to-day contact for employees and executives on all HR related matters.

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Full HR Function

Bay Street HR adeptly develops and implements the HR function for a variety of emerging financial and professional services firms, including the creation of guiding principles, employment handbooks, compensation programs, offer letters, and other essential elements of organizational development.

In addition, we provide ongoing support and expand the HR network to correspond with the firm’s growth.

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Performance Measurement & Management

We develop and implement effective performance measurement and management systems designed to increase employee performance and engagement. Collaboratively, these systems are created to suit your firm; rooted in the, skills, values and attributes essential to your company’s success.

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Comprehensive Performance Management

Together with comprehensive HR support for a leading independent Investment Bank, Bay Street HR developed and implemented a firm-wide Performance Measurement and Management process including a 360 degree feedback component for the Executive Team. We administered the review process annually and provided market data and consulting support during the quarterly bonus-allocation process. In addition, we provided extensive advice and support on employee relations matters, including terminations, recommendations on promotions, and international transfers as well as providing specialized HR support for their UK office. We supported the firm’s complete HR function, including the HR due diligence process during the firm’s acquisition by a US company, and continued to support the Canadian HR component until the firm underwent a second acquisition.

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360° Feedback

Bay Street HR has extensive experience developing and implementing 360 degree feedback programs. This process effectively strengthens teamwork, increases communication and can boost overall productivity.

360 degree feedback provides a complete picture of an individual’s overall performance, drawing from a variety of sources including: peers, supervisors, clients and vendors. 360 degree feedback is ideal for partnerships and executive teams as it promotes positive partnering while removing any personal bias.

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360° Feedback

Bay Street HR annually facilitates a 360-degree feedback process among the partners of a Private Equity firm. In accordance with the firm’s entrepreneurial culture, the process is conducted in an open and unstructured manner where feedback is given to individuals, teams and partners. The process has opened the lines of communication among all parties, resulting in improved teamwork and partnering.

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Compensation

Our expertise in industry compensation practices and trends allows us to present you a quick and comprehensive picture of the current compensation landscape.

We provide in depth services including: expert advisory support, market data, and full compensation design.

We work with you to design compensation systems and processes that directly align to your firm’s values, strategies and objectives.

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Comprehensive Performance Management

Together with comprehensive HR support for a leading independent Investment Bank, Bay Street HR developed and implemented a firm-wide Performance Measurement and Management process including a 360 degree feedback component for the Executive Team. We administered the review process annually and provided market data and consulting support during the quarterly bonus-allocation process. In addition, we provided extensive advice and support on employee relations matters, including terminations, recommendations on promotions, and international transfers as well as providing specialized HR support for their UK office. We supported the firm’s complete HR function, including the HR due diligence process during the firm’s acquisition by a US company, and continued to support the Canadian HR component until the firm underwent a second acquisition.

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Startups

Whether you are a start-up firm, or a firm looking to revisit your existing HR structure, Bay Street HR can provide expert support.

We will work with you to design a strategic and comprehensive HR framework. This would include: the creation of guiding principles, Legislative Policies & Procedures, Employment handbooks, compensation programs, offer letters and other essential elements of organizational development.

We will continue to provide ongoing HR support that corresponds with you firms growth and evolving dynamics.

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Audit, Principles, Infrastructure

Bay Street HR developed and implemented the entire human resources infrastructure for a technology firm after their IPO. This included developing and administering the company’s policies and procedures, compensation program and performance review process.

Bay Street HR also conducted a Cultural Audit and helped create the firm’s Mission Statement and Guiding Principles. Additionally, we handled all of the client’s recruiting and other day-to-day HR needs until the company’s requirements had reached a level where a full-time HR professional was necessary. Bay Street HR then recruited and trained the new HR professional.

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Recruitment & Selection

Our qualified team of recruitment specialists will work with you directly to fill your vacancy with the best possible candidate.

Bay Street HR manages the full cycle recruitment process beginning with identifying the critical criteria for your role.

We employ alternative, cost effective venues for posting job descriptions and sourcing candidates in the same way an in-house HR professional would work.

Since our clients are our strategic partners, we do not charge additional signing or retention rates when a vacancy is filled. Our focus is supporting the long-term growth and success of your business.

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Recruitment Initiative

As part of the full service HR support provided to a leading Private Equity firm, Bay Street HR managed the expansion of their junior and intermediate deal team staff. We executed a solutions-oriented recruiting process for the firm which saved the client upwards of $200,000 in recruiting expenses and expanded the team quickly and effectively. Using Bay Street HR also saved the firm’s executives extensive time sourcing, interviewing and assessing candidates, allowing the client to concentrate on their core business practices.

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Board HR and Governance Consulting

Corporate governance continues to become increasingly important. Many small cap firms are faced with changing regulations and higher expectations, but do not have the internal resources to address them.

Bay Street HR can provide support and advisory services to private company boards and small cap public firms in the areas of HR committee support and board effectiveness surveys.

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Compensation Advisory

After the Board of Directors of a small cap media company retained a large independent Executive Compensation Consultant, we were retained to review the recommendations and implement those of highest priority. We worked directly with the CEO and HR department along with the HRCC to implement PSUs, cascade the CEO scorecard to the executive team, and implement a diversity initiative. We continue to act as an advisor on an as needed basis.

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Team Building

Bay Street HR has a proven track record of facilitating team building processes. We provide coaching to increase awareness and understanding of the various personality types that drive your organization. Rather than fitting everyone to the same mould, we leverage the diversity and help teams understand and embrace differences within their teams, thus improving team dynamics.

Deborah Robinson and Maha Masood are certified to implement team building sessions and provide training using the Myers-Briggs Type Indicator (MBTI). Learn More about the Myers-Briggs Type Indicator by clicking on the MBTI logo below.

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Offsite Team Building

At the Offsite for a leading Private Equity firm, Bay Street HR facilitated a fun, insightful and effective team-building process using the Myers-Briggs Type Indicator® (MBTI). Addressing existing team tensions, the workshop allowed participants to identify their MBTI personality type and examine how they worked within their team. The session enabled team members to understand how their own type and the other types within their team could be leveraged to strengthen their collective team performance. The results of the workshop ultimately enhanced overall team communications and interactions by providing a better understanding of where team members are coming from.

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Employment Standards Compliance

Employers must understand and comply with legislative regulations relating to employment.

Bay Street HR will develop and implement policies and practices that align with the objectives of the business and ensure legislative compliance.

Bay Street HR remains current on industry practices and employment standards. We ensure that your policies and procedures are aligned and updated alongside changing legislation.

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Inform and Comply With Legislative Changes

With the introduction of Ontario Bill 132, Sexual Violence and Harassment Action Plan Act (Supporting Survivors and Challenging Sexual Violence and Harassment) 2016, Bay Street HR developed and implement a program update to ensure all our clients’ policies and procedures were compliant. The updated program consisted of revising existing harassment reporting procedures and definitions. We worked closely with our clients to ensure they understand the implications on their obligations to their employees and to ensure their employees understand how these changes affect them on a day-to-day level.

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Terminations

Bay Street HR provides critical support for firms when tough decisions need to be made and executed.

Offering support to managers and executives in: the strategic decision to sever employment, advising on separation packages and conducting termination meetings.

Bay Street HR carefully handles separations and designs proper severance packages to help organizations mitigate their risks associated with severing the employment relationship.

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Terminations

When a boutique investment bank acquired another, Bay Street HR oversaw all aspects of the HR restructuring. We determined a cost effective yet practical formula to use for across the board severance packages of 10 full time employees.

Bay Street HR conducted all of the termination meetings and successfully negotiated signed releases without legal assistance. Bay Street HR also developed new contracts for remaining employees and assisted in revamping the compensation and equity structure.

Bay Street HR’s management of this process allowed for the smooth transition and merger of the two companies, quick resolutions for the terminated employees and a significant savings in legal fees and termination costs.

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Employee Relations

Bay Street HR can provide support to managers and employees to reconcile any conflicts that may arise relevant to: policy interruptions, performance issues, behavioural issues, communication and management change.

We offer support at the level most comfortable for your firm.

For more information, please click on our services.